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Curriculum plan

Enterprise Platforms & Business Applications — Skills Plan

Planned skill map for Enterprise Platforms & Business Applications. The curriculum will be developed and released in stages.

22 planned skills October 2026
Dedicated track in progress. This map is a plan, not a claim that every lesson is published. Existing live learning tracks remain available while this path is developed.

Explore Salesforce, SAP, and ServiceNow concepts through business workflows, platform configuration, automation, integrations, permissions, and controlled releases.

Potential roles: Salesforce Developer · SAP Consultant · ServiceNow Developer · CRM/ERP Administrator

Before you start

  • Business process and database fundamentals
  • APIs, identity, and role-based access basics
  • Requirements gathering and documentation

What you’ll build

  • Model a CRM process and automate a workflow
  • Design an IT service catalog and approval path
  • Plan a controlled data migration and release

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22skills mapped
6learning stages
0published lessons

Prerequisites

PLANNED
  • Business process and database fundamentals

    Build the Business process and database fundamentals knowledge needed to follow the Enterprise Platforms & Business Applications foundations.

  • APIs, identity, and role-based access basics

    Build the APIs, identity, and role-based access basics knowledge needed to follow the Enterprise Platforms & Business Applications foundations.

  • Requirements gathering and documentation

    Build the Requirements gathering and documentation knowledge needed to follow the Enterprise Platforms & Business Applications foundations.

Foundations

PLANNED
  • ERP, CRM, and ITSM concepts

    Explain how ERP, CRM, and ITSM concepts works and where it fits in the Enterprise Platforms & Business Applications learning path.

  • Salesforce objects, automation, and platform model

    Explain how Salesforce objects, automation, and platform model works and where it fits in the Enterprise Platforms & Business Applications learning path.

  • SAP business process and application landscape

    Explain how SAP business process and application landscape works and where it fits in the Enterprise Platforms & Business Applications learning path.

  • ServiceNow tables, workflows, and service catalog

    Explain how ServiceNow tables, workflows, and service catalog works and where it fits in the Enterprise Platforms & Business Applications learning path.

Core Skills

PLANNED
  • Platform configuration and extension

    Use Platform configuration and extension to implement a working capability and verify its behavior in Enterprise Platforms & Business Applications.

  • Workflow automation and business rules

    Use Workflow automation and business rules to implement a working capability and verify its behavior in Enterprise Platforms & Business Applications.

  • APIs, integration patterns, and data migration

    Use APIs, integration patterns, and data migration to implement a working capability and verify its behavior in Enterprise Platforms & Business Applications.

  • Reports, permissions, and environment management

    Use Reports, permissions, and environment management to implement a working capability and verify its behavior in Enterprise Platforms & Business Applications.

Advanced / Production

PLANNED
  • Release and change management

    Evaluate Release and change management trade-offs against the performance, reliability, and safety needs of Enterprise Platforms & Business Applications systems.

  • Integration monitoring and failure recovery

    Evaluate Integration monitoring and failure recovery trade-offs against the performance, reliability, and safety needs of Enterprise Platforms & Business Applications systems.

  • Least privilege and audit controls

    Evaluate Least privilege and audit controls trade-offs against the performance, reliability, and safety needs of Enterprise Platforms & Business Applications systems.

  • Platform governance and customization boundaries

    Evaluate Platform governance and customization boundaries trade-offs against the performance, reliability, and safety needs of Enterprise Platforms & Business Applications systems.

  • Testing strategy for enterprise changes

    Evaluate Testing strategy for enterprise changes trade-offs against the performance, reliability, and safety needs of Enterprise Platforms & Business Applications systems.

Real-World Projects

PLANNED
  • Model a CRM process and automate a workflow

    Deliver a working outcome with Model a CRM process and automate a workflow, then test it against the project requirements.

  • Design an IT service catalog and approval path

    Deliver a working outcome with Design an IT service catalog and approval path, then test it against the project requirements.

  • Plan a controlled data migration and release

    Deliver a working outcome with Plan a controlled data migration and release, then test it against the project requirements.

Career / Interview Preparation

PLANNED
  • Platform implementation case study

    Explain your approach to Platform implementation case study, defend key trade-offs, and discuss what you learned.

  • Requirements-to-configuration walkthrough

    Explain your approach to Requirements-to-configuration walkthrough, defend key trade-offs, and discuss what you learned.

  • Consulting and stakeholder scenario practice

    Explain your approach to Consulting and stakeholder scenario practice, defend key trade-offs, and discuss what you learned.

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